At Hanuman Nutrition, customer satisfaction is our priority. We strive to provide high-quality nutritional and wellness products. Please read our Refund & Return Policy carefully before making a purchase.

1. Eligibility for Returns

Returns are accepted only under the following conditions:

• Product received is damaged
• Wrong product delivered
• Product packaging is tampered with
• Product is expired at the time of delivery

To be eligible for a return:

• The request must be raised within 48 hours of delivery
• Product must remain unused and in original packaging
• Proof images/videos of the issue must be provided

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used supplements
• Gummies or consumable products once seal is broken
• Products damaged due to misuse or improper storage
• Items purchased during clearance or special sale offers

3. Refund Process

Once the returned product is inspected and approved:

• Refunds will be processed within 5–7 business days
• Amount will be credited to the original payment method
• Shipping charges are non-refundable unless the error was from our side

4. Replacement Policy

Eligible products may be replaced instead of refunded if:

• Stock is available
• Customer prefers replacement

Replacement processing may take 5–10 business days depending on location.

5. Cancellation Policy

Orders can be cancelled only before dispatch.

Once the order has been shipped, cancellation requests cannot be accepted.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect item:

Please contact us immediately with:

• Order number
• Product images
• Unboxing video/photos (if available)

This helps us process your request faster.

7. Contact Us

For return, refund, or replacement assistance:

Hanuman Nutrition
P.O, Veda Herbs and Drugs
Prakkanam, Pathanamthitta
Kerala – 689643
India

Email: care@hanumannutrition.com